Emfit Corp. (USA)

USA flag

SHIPPING & RETURNS

Last update: July 6, 2021

SHIPPING

Subscribe to as many EMFIT products as you wish. The shipping cost will be the same. Free tracked shipping for 12 and 24-month subscriptions via UPS for European countries except for Finland, for which shipping is via Posti or Matkahuolto.

We only ship to Finland and EU countries at the moment, but we’ll open our US shop soon!

RETURNS

Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 

Gift cards are exempt from being returned. 

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable): 

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
  • Any item that is returned more than 30 days after delivery.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:

US orders:

Emfit Corp.

415 N. Guadalupe St. #403

San Marcos, TX 78666, USA

Rest of the world:

Emfit Ltd 

Konttisentie 8

40800 Vaajakoski, Finland

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

RETURNS AND SHIPPING

To return your product, you should mail your product to: 

US orders:

Emfit Corp.

415 N. Guadalupe St. #403

San Marcos, TX 78666, USA

Rest of the world:

Emfit Ltd

Konttisentie 8

40800 Vaajakoski, Finland

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.